{"id":1129,"date":"2026-07-03T11:17:52","date_gmt":"2026-07-03T11:17:52","guid":{"rendered":"https:\/\/ktech4.k-tech-services.com\/vstar803\/?page_id=1129"},"modified":"2026-07-03T11:17:52","modified_gmt":"2026-07-03T11:17:52","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/ktech4.k-tech-services.com\/vstar803\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"<h1>CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH<\/h1>\n<h2>1. Th\u1eddi gian b\u1ea3o h\u00e0nh<\/h2>\n<p class=\"isSelectedEnd\">C\u00e1c s\u1ea3n ph\u1ea9m do <strong>C\u00f4ng ty C\u1ed5 ph\u1ea7n Qu\u1ed1c t\u1ebf V-Star<\/strong> ph\u00e2n ph\u1ed1i \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo ch\u00ednh s\u00e1ch c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c theo th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c ghi tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh, h\u00f3a \u0111\u01a1n mua h\u00e0ng ho\u1eb7c th\u00f4ng tin s\u1ea3n ph\u1ea9m.<\/p>\n<p class=\"isSelectedEnd\">Tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m ph\u00e1t sinh l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t trong th\u1eddi gian \u0111\u1ed5i m\u1edbi (n\u1ebfu c\u00f3), kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi C\u00f4ng ty \u0111\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m tra v\u00e0 h\u1ed7 tr\u1ee3 \u0111\u1ed5i m\u1edbi theo quy \u0111\u1ecbnh.<\/p>\n<h2>2. \u0110i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh<\/h2>\n<p class=\"isSelectedEnd\">S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n<ul data-spread=\"false\">\n<li>S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c mua t\u1ea1i <strong>C\u00f4ng ty C\u1ed5 ph\u1ea7n Qu\u1ed1c t\u1ebf V-Star<\/strong> ho\u1eb7c th\u00f4ng qua c\u00e1c k\u00eanh b\u00e1n h\u00e0ng ch\u00ednh th\u1ee9c c\u1ee7a C\u00f4ng ty.<\/li>\n<li>S\u1ea3n ph\u1ea9m c\u00f2n trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh.<\/li>\n<li>C\u00f3 h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb mua h\u00e0ng ho\u1eb7c phi\u1ebfu b\u1ea3o h\u00e0nh (n\u1ebfu \u0111\u01b0\u1ee3c c\u1ea5p).<\/li>\n<li>Tem b\u1ea3o h\u00e0nh, tem ni\u00eam phong (n\u1ebfu c\u00f3) c\u00f2n nguy\u00ean v\u1eb9n, kh\u00f4ng b\u1ecb r\u00e1ch, t\u1ea9y x\u00f3a ho\u1eb7c c\u00f3 d\u1ea5u hi\u1ec7u ch\u1ec9nh s\u1eeda.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt do nh\u00e0 s\u1ea3n xu\u1ea5t v\u00e0 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh sau khi ki\u1ec3m tra.<\/li>\n<\/ul>\n<h2>3. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng thu\u1ed9c ph\u1ea1m vi b\u1ea3o h\u00e0nh<\/h2>\n<p class=\"isSelectedEnd\">C\u00f4ng ty kh\u00f4ng \u00e1p d\u1ee5ng b\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul data-spread=\"false\">\n<li>S\u1ea3n ph\u1ea9m h\u1ebft th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh.<\/li>\n<li>H\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u00fang h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c kh\u00f4ng \u0111\u00fang m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng.<\/li>\n<li>H\u01b0 h\u1ecfng do va \u0111\u1eadp, r\u01a1i v\u1ee1, ng\u1ea5m n\u01b0\u1edbc, ch\u00e1y n\u1ed5, thi\u00ean tai, h\u1ecfa ho\u1ea1n ho\u1eb7c c\u00e1c s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng kh\u00e1c.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb t\u1ef1 \u00fd th\u00e1o l\u1eafp, s\u1eeda ch\u1eefa ho\u1eb7c thay \u0111\u1ed5i k\u1ebft c\u1ea5u b\u1edfi c\u00e1 nh\u00e2n, \u0111\u01a1n v\u1ecb kh\u00f4ng \u0111\u01b0\u1ee3c <strong>C\u00f4ng ty C\u1ed5 ph\u1ea7n Qu\u1ed1c t\u1ebf V-Star<\/strong> ho\u1eb7c nh\u00e0 s\u1ea3n xu\u1ea5t \u1ee7y quy\u1ec1n.<\/li>\n<li>Tem b\u1ea3o h\u00e0nh, s\u1ed1 serial ho\u1eb7c c\u00e1c d\u1ea5u hi\u1ec7u nh\u1eadn di\u1ec7n c\u1ee7a s\u1ea3n ph\u1ea9m b\u1ecb m\u1ea5t, r\u00e1ch, t\u1ea9y x\u00f3a ho\u1eb7c kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n.<\/li>\n<li>H\u01b0 h\u1ecfng ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n do \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c gi\u1eefa c\u00e1c b\u00ean.<\/li>\n<\/ul>\n<h2>4. Quy tr\u00ecnh b\u1ea3o h\u00e0nh<\/h2>\n<p>Khi c\u00f3 nhu c\u1ea7u b\u1ea3o h\u00e0nh, kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 <strong>C\u00f4ng ty C\u1ed5 ph\u1ea7n Qu\u1ed1c t\u1ebf V-Star<\/strong> v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u01a1n h\u00e0ng, h\u00f3a \u0111\u01a1n ho\u1eb7c phi\u1ebfu b\u1ea3o h\u00e0nh (n\u1ebfu c\u00f3). Sau khi ti\u1ebfp nh\u1eadn, C\u00f4ng ty s\u1ebd ki\u1ec3m tra t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m v\u00e0 th\u00f4ng b\u00e1o ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd trong th\u1eddi gian s\u1edbm nh\u1ea5t theo ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh hi\u1ec7n h\u00e0nh.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH 1. Th\u1eddi gian b\u1ea3o h\u00e0nh C\u00e1c s\u1ea3n ph\u1ea9m do C\u00f4ng ty C\u1ed5 ph\u1ea7n Qu\u1ed1c t\u1ebf V-Star ph\u00e2n ph\u1ed1i \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo ch\u00ednh s\u00e1ch c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c theo th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c ghi tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh, h\u00f3a \u0111\u01a1n mua h\u00e0ng ho\u1eb7c th\u00f4ng tin s\u1ea3n ph\u1ea9m. Tr\u01b0\u1eddng h\u1ee3p&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1129","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/pages\/1129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/comments?post=1129"}],"version-history":[{"count":1,"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/pages\/1129\/revisions"}],"predecessor-version":[{"id":1130,"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/pages\/1129\/revisions\/1130"}],"wp:attachment":[{"href":"https:\/\/ktech4.k-tech-services.com\/vstar803\/wp-json\/wp\/v2\/media?parent=1129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}